Online Store Terms & Conditions

1. General Information
These Terms and Conditions govern the use of this website and the purchase of products from this website: Planet Smasher Games. By using this website, you agree to these Terms. This store operates in accordance with UK laws.

2. Products
I sell books in physical and digital formats. Digital products are provided in PDF file formats and are for personal use only. Physical books are subject to availability.

3. Pricing and Payment
All prices are listed in GBP (£), and may be listed in your local currency, and include applicable taxes. Payment is processed securely via Paypal or WooCommerce powered by Stripe. Orders are only confirmed upon receipt of full payment.

4. Shipping and Delivery

  • Physical products are shipped to addresses within the following countries: UK, USA, Canada, Australia, New Zealand, France, Spain, Germany, Italy, Sweden, Norway, Finland, Denmark, Portugal, Mexico, Brazil, and Japan.
  • Estimated delivery times will be provided at checkout but may vary.
  • Customers are responsible for providing accurate shipping details.
  • Any customs duties or import taxes are the buyer’s responsibility.

5. Digital Downloads
Digital products are delivered immediately upon purchase via a download link. Customers must ensure their devices are compatible with the file format. Digital products are non-refundable.

6. Returns and Refunds

  • Physical Products: Returns are accepted within 14 days of receipt if the item is defective or damaged. Contact me at mike, swirling email symbol, planetsmashergames.com with your order number and details. Return postage is the customer’s responsibility unless the item is faulty.
  • Digital Products: Due to the nature of digital goods, all sales are final unless the file is defective. Please contact us for assistance.

7. Intellectual Property
All books and content sold are copyrighted. Customers may not reproduce, distribute, or resell any part of the purchased products without prior written consent.

8. Privacy Policy
Your data is handled in compliance with GDPR. I collect and store personal information only as needed to process your orders. See my Privacy Policy for more details.

9. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms
I reserve the right to amend these Terms at any time. The updated Terms will be effective immediately upon posting.

Contact Us
For any queries, please contact us at mike, swirling email symbol, planetsmashergames.com.